Administrative Coordinator

We are seeking a highly organized, detail-oriented, and proactive Administrative Coordinator to support the daily operations of our CBCT reporting service. 

Key Duties and Responsibilities:-

1.  Provide administrative support to ensure the efficient operation of the office. Manage daily correspondence and respond to routine inquiries. 
2. Assign duties to team members and monitor team performance. 
3. Manage referrals and CBCT case submissions from dental clinics. 
4. Coordinate workflow between referring offices and the reporting team. 
5. Follow up with clinics regarding missing information or incomplete referrals. 
6. Monitor report turnaround times and track case progress to ensure timely delivery of reports. 
7. Handle client inquiries regarding report status and delivery. 
8. Build and maintain positive professional relationships with referring offices. 
9. Prepare invoices, process payments, and maintain client accounts. Follow up on outstanding accounts and unpaid invoices. 
10. Maintain client databases and contact lists. Archive completed reports and imaging records.

Qualifications and Skills:-

1.  Excellent organizational and time-management skills. 
2. Strong verbal and written communication skills. 
3. Proficiency in Microsoft Office and general office software. 
4. Ability to multitask and work independently in a fast-paced environment. 
5. Strong attention to detail and problem-solving skills. 
6. Previous administrative, customer service, or dental office experience is required.